FAQs

0.7 cm must be taken into account from the pit size to the external frame size, as the corner connectors of the frame add extend. From the external frame size to the mat, 1 cm is taken into account for the expansion tolerance and 0.5 cm from the internal frame size to the exact mat size. For orders with exact mat sizes, the expansion tolerance must be taken into account by the customer.

For indoor use, ribbed carpet, brush strip, cassette brush or scraper bar are suitable, for outdoor use cassette brush, grooved rubber and brush strip. All designs are also possible in alternation.

It is not absolutely necessary, but it is recommended. It protects the edges of your floor covering and it rounds off the overall appearance.

The dirt collection tray made of stainless steel (V2A) or aluminium offers extended dirt collection and ensures regulated water drainage. Dirt collection trays are usually only recommended for outdoor use.

This depends on the mat height and design. Top Clean TREND aluprofilemats can be crossed over by between 350 kg and 800 kg, depending on the installation height. Top Clean STABIL aluprofilemats can be crossed over by vehicles weighing between 1,000 kg and 1,600 kg, depending on the installation height. Top Clean OBJEKT aluprofilemats (only available in height 22 mm) can be crossed over up to 2,500 kg. Top Clean HIGH aluprofilemat (only available in height 42 mm) can be crossed over up to 3,000 kg.

The fire protection classification depends on the upper material. Our ribbed carpet (fine ribbed carpet) and the grooved rubber correspond to the fire protection classification Cfl-s1.

Depending on the upper material, the mats have slip-resistant properties from R9 to R13 according to DIN 51130.

We are happy to send you or directly to your customer / architect a sample.

This depends on the respective building regulations, the upper material and the frequency of use. Top Clean TREND is recommended for entrance areas without delivery traffic, e.g. office buildings, public buildings, kindergartens, etc. with only pedestrian traffic. Top Clean STABIL is recommended for very heavy traffic and high levels of delivery traffic, e.g. for shopping centres, airports, supermarkets with delivery entrances. For barrier-free entrance areas, we recommend mat systems with ribbed carpet alternating with brush strips or only ribbed carpet for indoor areas. For outdoor areas, we recommend mat systems with grooved rubber alternating with brush strips or grooved rubber only.

Yes, as these are calculated. Curves and diagonals per linear metre and gaps per piece. If this is not taken into account, the trade commissioned to carry out the work would have to register an additional charge. If you have a plan / floor plan, please send it to us. We will be happy to provide you with the tender texts as well as an offer for budget planning.

Mats weighing 40 kg or more should be divided in the walking direction if possible. From a profile length of 300 cm, the mats must be divided in profile length, as otherwise they become too unwieldy and heavy to insert and maintain. Profile length divisions should be made outside the main traffic routes. Necessary divisions are included (without surcharge).

We recommend three-zone cleaning (coarse dirt, intermediate and interior areas). When chosen correctly, an effective entrance matting system helps to significantly reduce the amounts of dirt and moisture that can enter a building and thus also protects valuable floor coverings.

It is essential to ensure that a pressure-resistant substrate is available. Either the tray system is embedded in the freshly laid mortar bed or a compacted, pressure-resistant gravel layer is used as the substrate, which is filled with a chippings mixture (3-6 cm thick). Depending on the substrate, the tray can also be glued down with a commercially available installation adhesive approved for outdoor areas.

Yes, this is possible without any problems. The ribbed carpet strips and inlays are available separately. If you wish, we can take care of the exchange for you.

The installation of the frame is explained clearly in our 2-minute video clip on GEGGUS TV. Please note: A prerequisite for a long service life of the mat is a professional installation of the frame. The surface on which the mat rests must be absolutely flat.

The corner connectors supplied must be screwed down accurately to size. When installing, please ensure that the angle frame is flush with the floor covering or screed/smooth screed. For a long service life of the mat, the screed/smooth screed must be absolutely flat. It is essential to repair any unevenness in the mat bed.

We give a 5-year guarantee on the construction of our mats. Wear parts / wear materials are excluded from the guarantee.

As a leading manufacturer with production in Germany, we deliver in just 8 working days. On request, we can also deliver directly to your construction site or to another location.

All frames and mats are made to order. For special shapes (incl. gaps, curves or diagonals), templates or measurement may be required.

Pit size, external frame-, internal frame- or exact mat sizes. If you give us the pit size, we deduct 0.7 mm from the external frame size because of the corner connectors. From the external frame size to the exact mat size, 1 cm is taken into account for the expansion tolerance, and from the internal frame size to the exact mat size 0.5 cm. For orders with exact mat sizes, the expansion tolerance must be taken into account by the customer. The following must also be specified: profile length cm x walking direction cm. We cannot orientate ourselves according to a specification of length x width.

Yes. We normally ship by standard. Express delivery must be specified when ordering and is subject to an extra charge.

When ordering, please state a different delivery address in full with the local contact person and their mobile number. If delivery is to be made to a construction site, please be sure to mention this.

Yes, please always specify the desired colours. Due to different colour and combination possibilities, we need the colour details at the latest when ordering. For aluprofilemats with 2 inserts (e.g. ribbed carpet + cassette brush in alternation), we need the colour details of both inserts.

The goods can be rescheduled up to one day before the stated dispatch date at no extra charge. From the day of dispatch with surcharge and separately generated invoice.

The shipping costs vary, as the items are bulky goods. Decisive factors are weight, length and number of bundles, possibly costs for express delivery.

A special shape includes curves, gaps and diagonals, the production of which is associated with additional costs. Please provide us with a drawing, which we will then convert using our CAD programme and send to you for approval. Production can only begin after your approval.

Product name, frame and / or mat height, insert / upper material, the colour(s) for this; pit size, extermal frame size, interna frame size or exact mat size; profile length cm x walking direction cm; number of pieces; if applicable, the deviating delivery address with contact person on site and his mobile number.

Yes, this is possible for delivery by forwarding agent. Please provide a contact person and a mobile number. Telephone advice with surcharge.

As a leading manufacturer with production in Germany, we ship the goods in just 8 working days. On request, we can also deliver directly to your construction site or to another location.

The dispatch date is not the same as the delivery date. Upon receipt of the order confirmation, you will be given the shipping date in the e-mail as well as on the order confirmation. Depending on the region, delivery will take place a few days later.

Mat and dirt collecting tray are shipped one day apart.

The goods can be rescheduled up to one day before the stated dispatch date at no extra charge. From the day of dispatch with surcharge and separately generated invoice.

It is recommended to clean the mat and the mat bed regularly. The frequency of maintenance depends on the frequency of use and the degree of soiling of the mat. Normally, vacuuming with a hoover is sufficient. Extremely dirty mats can be cleaned with a high-pressure cleaner. To dry, place the mat vertically and allow it to dry completely.

Yes, this is possible for delivery by forwarding agent. Please provide a contact person and a mobile number. Telephone advice with surcharge.